Power Button Is Flashing Red Or Orange

If the power button on your Ibiza Songs device is flashing red or orange, this usually indicates a problem with the power supply.

In most cases, the issue is caused by a faulty or damaged power adapter.

How to Check If the Power Supply Is the Problem

To confirm whether the power supply is causing the issue, follow these steps:

Try Using a Different Power Adapter
If you have another Ibiza Songs device that is working correctly, disconnect the power adapter from that working device and plug it into the one with the flashing light.

Check the Result

• If the device turns on and works normally, then the issue was with the original power adapter.
• If the light continues to flash, the problem might be related to the device itself.

In case the power adapter is faulty, please contact us to request a replacement.

Help Us Track The Issue Internally

If you confirm that the power adapter is broken or defective, please contact us and send a photo of the serial number printed on the adapter (as shown in the example image below).

This will help us track the issue internally and check whether the adapter belongs to a faulty batch.

If you're still unsure or the issue persists, don't hesitate to contact our support team. We're here to help you get everything up and running again as quickly as possible.